Requirements for a returnUpdated 25 days ago
Please note: Products must be unused and in a resalable condition*. Hygiene items such as socks are excluded from returns.
Non-resalable means, for example:
The item has been washed
The item has make-up stains
The item has pet hair on it
The item smells of food
The item’s hanging loops have been cut off
In these cases, the item is no longer resalable and is excluded from returns. We cannot refund the purchase price.