Please note: Products must be unused and in a resalable condition*. Hygiene items such as socks are excluded from returns. Non-resalable means, for example:. The item has been washed. The item has make-up stains. The item has pet hair on it. The item
Unfortunately, we are unable to cover the costs of your return. A return is possible without giving any reason within 14 days of receiving the goods. Please note: Products must be unused and in resalable condition. Hygiene items such as socks are exc
Unfortunately, we are unable to cover the costs of your return. Please note: Products must be unused and in resalable condition. Hygiene items such as socks are excluded from returns. Please proceed as follows:. Pack the items you wish to return. Go
The refund will always be issued via the payment method you selected during checkout.If you paid by credit card, the amount will be refunded to your credit card account.If you paid via PayPal, the refund will be issued to your PayPal account.
If an item we delivered is damaged, defective, or in any way not in proper condition, you can file a complaint about it. Please send us an email via the contact form (Subject: Complaint) including photos of the defect. You can use the following text